Privacy Policy

Last updated: June 27, 2026

This Privacy Policy explains how SPacific Print collects, uses, stores, and protects personal information when you visit our website, contact us, request a quote, place an order, or subscribe to our mailing list.

We only collect personal information for reasonable business purposes, such as responding to inquiries, preparing quotes, producing custom orders, communicating with customers, processing payments, and improving our website and services.

Information We Collect

We may collect personal information you choose to provide, including:

Your name
Email address
Phone number
Business name
Billing or delivery information
Project details
Uploaded artwork, files, logos, or images
Order history
Messages you send through our website, email, or contact forms
Mailing list subscription details

We may also collect basic website information through cookies or similar technologies, such as how visitors use our site. For more information, please see our Cookie Policy.

How We Use Your Information

We use personal information to:

Respond to questions and quote requests
Prepare estimates and project recommendations
Process, produce, and deliver orders
Send proofs, updates, invoices, and order-related messages
Provide customer service
Manage mailing list subscriptions
Improve our website, products, and services
Meet legal, accounting, tax, or business record requirements

We do not sell your personal information.

Artwork, Logos, and Uploaded Files

If you send us artwork, logos, images, or other files, we use them only for the purpose of quoting, proofing, producing, or discussing your project.

You are responsible for making sure you have the right to use any files, artwork, images, logos, trademarks, or designs you provide to us.

We may keep project files for a reasonable period so we can complete your order, handle reorders, answer questions, or maintain business records.

Mailing List

If you subscribe to our mailing list, we may send occasional updates, product ideas, local print tips, or promotional messages.

You can unsubscribe at any time by using the unsubscribe link in our emails or by contacting us directly.

Sharing Your Information

We may share limited information with trusted service providers when needed to operate our business, such as:

Website hosting and website tools
Email and mailing list services
Payment processors
Accounting or invoicing tools
Shipping or delivery providers
Technical support providers

These providers only receive the information needed to perform their services.

We may also disclose information if required by law, to protect our rights, or to respond to a lawful request.

Payments

Payment information may be handled by third-party payment processors. We do not store full credit card details on our website.

Payment providers process information according to their own privacy and security practices.

How We Protect Information

We take reasonable steps to protect personal information from unauthorized access, use, loss, or disclosure.

No website, email system, or online service can be guaranteed completely secure, but we use reasonable safeguards appropriate to the information we handle.

How Long We Keep Information

We keep personal information only as long as needed for the purpose it was collected, or as required for business, legal, accounting, tax, warranty, or record-keeping reasons.

When information is no longer needed, we may delete, destroy, or anonymize it.

Accessing or Correcting Your Information

You may contact us to ask what personal information we have about you, request a correction, or ask us to delete information where appropriate.

Some information may need to be kept for legal, accounting, tax, order-history, or legitimate business reasons.

Third-Party Links

Our website may include links to third-party websites or services. We are not responsible for the privacy practices, content, or security of those third-party sites.

Changes to This Policy

We may update this Privacy Policy from time to time if our website, services, or legal requirements change. Updates will be posted on this page with a revised “Last updated” date.

Contact Us

If you have questions about this Privacy Policy or how your personal information is handled, please contact us:

SPacific Print
Victoria, BC
Email: info@spacificprint.com
Phone: 778-817-1610